Digital Economy for The Formation of A Virtualized Innovation Infrastructure of The Service Sector

Abstract

Given the current need to transform Uzbekistan into a digital economy, this study explores the function of the digital economy in development of a virtualized innovation infrastructure in the service sector. Yet, despite the impressive global progress in service virtualization, a huge knowledge gap exists regarding how to integrate electronic economy tools and the organizational structures needed to exploit them in developing economies. Data was collected through an aggregate sampling of official databases and statistical analyses with qualitative insight from case studies. Feadings reveal that while banking and finance have adapted to virtualization, education and healthcare, among other services, have not been so lucky as infrastructure and management constraints hamper its adoption. Findings suggest that targeted investments in digital tools and capacity building will greatly expand service accessibility, economic efficiency, and employment opportunities. This research highlights the relevance of policy reform and regional collaboration in developing sustainable digitally driven service infrastructures as a critical idea of modernization of economy for stakeholders and policy makers.